FAQs

What is your contact information?

You can email us at jewelsbykc1@gmail.com please allow 24-48 hours for a response. 

How do I know if my order was placed? 

Once you complete your order, you should receive a confirmation email with your order number. Be sure to use a working email address for this reason! 

Do you give refunds?

Customers have 14 days after they receive a package to message us about return details. After returns will not be accepted. You can email us at jewelsbykc1@gmail.com

Do you offer international shipping?

No, not at this time. It will be available soon!

Do you offer warranty on your items?

Yes, customers have a 6 month warranty from your purchase date.